JointHealthDeal.com knows that you care how your personal information is used and shared,
and we appreciate your trust that we will do so carefully and sensibly. By visiting
JointHealthDeal.com, you are accepting the practices described in this privacy notice.
Because this Web site wants to demonstrate its commitment to your privacy, it has
agreed to notify you of:
- What personally identifiable information of yours or third-party personal
identification is collected from you through the Web site
- The organization collecting the information
- How the information is used
- With whom the information may be shared
- What choices are available to you regarding collection, use, and distribution of
the information
- The kind of security procedures that are in place to protect against the loss, misuse, or alteration of information under JointHealthDeal.com’s control
- How you can correct any inaccuracies in the information
If you feel that this company is not abiding by its posted privacy policy, you should
contact customercare@JointHealthDeal.com.
Information Collection and Use
JointHealthDeal.com is the sole owner of the information collected on this site. JointHealthDeal.com
collects information from our users at several different points on our Web site.
Registration
In order to use certain applications on this Web site, users must first complete the
registration form. During registration, users are required to give their contact information
(such as name and e-mail address). This information is used to contact users about the
services on our site for which they have expressed interest. It is optional to provide
demographic information (such as income level and gender) and unique identifiers, but
it is encouraged so we can provide a more personalized experience on our site.
Order
We request information from users on our order form. Here, users must provide contact
information (such as name and shipping address) and financial information (including credit card
number and expiration date). This information is used for billing purposes and to fill
customer orders. If we have trouble processing an order, this information is used to
contact the user.
Cookies
A cookie is data stored on the user’s hard drive containing information about the user.
Usage of a cookie is in no way linked to any personally identifiable information while on
our site. Once users close their browsers, the cookie simply terminates. For instance,
by setting a cookie on our site, the user would not have to log in a password more than
once, thereby saving time while on our site. If users reject the cookie, they may still use
our site. Cookies can also enable us to track and target the interests of our users to
enhance the experience on our site.
Some of our business partners use cookies on our site (for example, advertisers).
However, we have no access to or control over these cookies.
Log Files
We use IP addresses to analyze trends, administer the site, track users’ movement, and
gather broad demographic information for aggregate use. IP addresses are not linked
to personally identifiable information.
Sharing
We partner with other parties to provide specific services. When users sign up for these
services, we will share names or other contact information that is necessary for the third
party to provide these services. For example, we use an outside shipping company to
ship orders and a credit card-processing company to bill users for goods and services.
Our arrangements with these companies allow them to use personally identifiable
information for the solely purpose of providing these services, and prohibit them from
retaining, sharing, storing, or using personally identifiable information for any
secondary purposes.
Links
This Web site contains links to other sites. Please be aware that JointHealthDeal.com is not
responsible for the privacy practices of such other sites. We encourage our users to be
aware when they leave our site and to read the privacy statements of each and every
Web site that collects personally identifiable information. This privacy statement applies
solely to information collected by this Web site.
E-Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as
name and e-mail address.
Surveys & Contests
From time to time, our site requests information from users for surveys or contests.
Participation in these surveys or contests is completely voluntary, and the user therefore
chooses whether or not to disclose this information. Information requested may
include contact information (such as name and shipping address) and demographic
information (such as ZIP code and age group). Contact information will be used to notify
the winners and award prizes. Survey information will be used for purposes of monitoring
or improving the use of this site.
Security
This Web site takes every precaution to protect our users’ information. When users
submit sensitive information through the Web site, this information is protected both online
and off-line. When our registration/order form asks users to enter sensitive information
(such as a credit card number), that information is encrypted and is protected with
industry-standard encryption - SSL. While on a secure page, such as our order form,
the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft
Internet Explorer becomes locked, as opposed to unlocked or open when you are just surfing.
While we use SSL encryption to protect sensitive information online, we also do
everything in our power to protect user information off-line. All of our users’ information,
not just the sensitive information mentioned above, is restricted in our offices. Only
employees who need the information to perform a specific job (for example, our billing
clerk or a customer service representative) are granted access to personally identifiable
information. Our employees must use password-protected screen savers when they
leave their desks. When they return, they must re-enter their passwords to regain
access to user information. Furthermore, employees are kept up to date on our
security and privacy practices. Every quarter, as well as any time new policies are added,
our employees are notified and/or reminded about the importance we place on privacy
and what they can do to ensure our customers’ information is protected. Finally, the
servers that we store personally identifiable information on are kept in a secure
environment behind a locked cage.
If you have any questions about the security at our Web site, you can send an email to
customercare@JointHealthDeal.com.
Supplementation of Information
Special Offers
We send each new member a welcome e-mail to verify password and username.
Established members will occasionally receive information on products, services, special
deals, and a newsletter. Out of respect for the privacy of our users, we allow users to choose not to receive these types of communications. Please see our Choice/Opt-Out section below.
Site and Service Updates
We also send users announcements of site and service updates. Members are not able to
unsubscribe from service announcements, which contain important information about
the service. We communicate with users to provide requested services and in regards to
issues relating to their accounts via email or phone.
Correcting/Updating Personal Information
If a user’s personally identifiable information changes (such as ZIP code), or if a user no
longer desires our service, we will endeavor to provide a way to correct, update or
remove that user’s personal data provided to us. This can usually be done at the member
information page or by e-mailing our Customer Support.
Choice/Opt-Out Notice
Our users are given the opportunity to opt out of having their information used for
purposes not directly related to our site at the point where we ask for the information.
For example, our order form has an opt-out mechanism so users who buy a product
from us, but don’t want any marketing material, to keep their e-mail addresses off
of our lists.
Users who no longer wish to receive our newsletter or promotional materials from our
partners may opt out of receiving these communications by replying with “unsubscribe”
in the subject line of the e-mail or e-mailing us at customercare@JointHealthDeal.com.
Users of our site are always notified when their information is being collected by any
outside parties. We do this so our users can make an informed choice as to whether or
not they should proceed with services that require an outside party.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Web-site
so our users are always aware of what information we collect, how we use it, and under
what circumstances, if any, we disclose it. Users will have a choice as to whether or not
we use their information in this different manner. We will use information in accordance
with the privacy policy under which the information was collected.
Guarantee
We are proud of the quality of our products and want to ensure that you are completely
satisfied. If you are not completely satisfied, you can receive a full refund. However, to
protect our unprecedented free gift giveaway from abuse, you must return the free gifts
unopened along with at least 80% of the unused product within 30 days for the refund to
be honored. After 30 days, products may still be exchanged, but no refunds will be granted.
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